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Newsletter, Issue 1...

“Yes, we’re listening. Tell us more about your aircraft.”

You want to know your customer support team is listening and actively helping to make things right. The 2017 Operator Conference was focused on reassuring the Dornier 228 community that customer support is definitely listening to your operational issues. We are also making headway in our efforts to better support your success – today, tomorrow, and in the future. Read on to discover how RUAG is bolstering its customer support, ensuring you and your Dornier 228 benefit from our long-term commitment.

Vertical stabilizer solution – Follow our progress.
Review how we helped get a grounded Dornier 228 back in operation by creating new OEM-authorized processes for mounting a new vertical stabilizer in the field. Discover more
MRO service centers – Let us know your issues.
We’ve expanded the services we offer on your behalf. Our OEM-MRO center in Oberpfaffenhofen, Germany, provides you with thorough know-how and material and technical support for prompt response and optimized downtimes. Discover more
TPE331 engine center – Optimise your support resources.
RUAG is your primary resource for OEM services and convenience with an in-house workshop and authorized Mechanical Service Center for Honeywell TPE331 engines. Discover more