Customer Support Manual 2018

Enjoy easy access to the Dornier 228 information and services you need to operate at maximum availability. We’ve updated and expanded this resource documentation. ...

Discover your Dornier 228 Customer Support world

The new Dornier 228 Customer Support Manual (CSM) is the next step in our drive to ensure you have direct access to information and OEM know-how. Whether you’re looking for spare parts support or technical and engineering support, this manual will serve as your first point of reference for resolving diverse operating challenges. 

We are proud of this 2018 edition of the Dornier 228 Customer Support Manual and consider its contents the basis for a direct dialog with you. You will find we have included ready information, gleaned from real experiences from the Dornier 228 community, as well as the resources for finding the answers you need together with our team of experts. At the same time, we are also providing our Dornier 228 Community with easy access to all forms by making them directly available from our Customer Support website page.

Our Customer Support team is your partner in this dialog, and is dedicated to ensuring you experience top performance throughout all your missions and operations. Inside the pages of the new CSM you will be introduced to your Dornier 228 Customer Support organization - the real experts on the receiving end of your every technical or materials request, incident report or AOG hotline call.

We believe a versatile and reliable aircraft requires a Customer Support function that is focused on the very same performance capabilities. We encourage you to rely on our services and this Dornier 228 Customer Support Manual so we succeed together!